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Healthcare

The Internet OpenFlyers booking solution reduces the time spent in making appointments both for independent as for doctor practices. It takes into account the characteristics defined by each health care provider to offer slots in accordance with the reality of the act contemplated.


Making an appointment does not generate added value. It is a source of disruption in consultations and a source of cost in doctor practices. Making appointments via Internet allows doctor, dentist or physical therapist to focus entirely on medical cares.

For large doctor practices, making appointments via Internet can be coupled with the existing solution to make appointments by phone, without any particular action. Even better, our caller ID technical solution set up for our call center can be made ​​available to doctor practices. This allows to reduce the duration of telephone contact and the risk of error when copying down appointments.

Again, planning display, via the Internet, and also reminders via SMS and / or e-mail consolidates schedules appointments with patients.

Finally, our solution is heavily configurable and takes into account the specificity of each business:

  • for dentists, the duration of appointments can be determined depending on the act;
  • for kinesiotherapists, appointments can be overlapped considering the rooms available;
  • for doctors practices, it is possible to propose the planning of the general practionner and to allow the patient to switch to one of his colleagues in case of unavailability.

Features for your activity:

Ergonomics simple to add / modify / delete reservations

Compatible with multi-media

Conventional screen, smartphone, touchpad

Overbooking

Authorizes overbooking on several levels so as to allow users to get priority for booking when a desired time slot gets free. This functionality allows to optimize resource utilisation.

Limitation of reservation within a period

Allows to define the number of weeks during which bookings can be made.

Reminders and alerts by e-mail

An e-mail is sent to the persons concerned by the booking and also to the persons which have a specific right when an add, a modification or a booking attribution is made in the case of overbooking.

Warning and / or reminder by SMS

Call center

Users/customers can take their appointment directly from our call center
Features Overview